The client, an Indian Insurance major,
wanted to introduce a retirement
product
The client wanted to understand who are
the likely customers who would be
interested in a retirement product
Client wanted to understand the policy
features that drive the customer sales
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The client is a leader in the payroll and
human resource industry, serving over a
half million businesses nationwide.
The current reporting environment is
delivered through a single Business Objects
universe which caters to both transactional
and analytical reporting needs.
The current reporting environment was
not standardized in terms of presentation,
scalable from a performance perspective
and not flexible to take up new
requirements.
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The client is a leader in the payroll and
human resourceindustry, serving over a
half million businesses nationwide.
Client has embarked on a transformational
initiative to unify service offerings,
improve customer experience and
enhance service delivery by adopting a
new integrated application platform
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The client is a leader in the payroll and
human resource industry, serving over a
half million businesses nationwide.
The client identified improving efficiencies
and communication within the sales
organization as vital to the improvement of:
• Business visibility and predictability
• Sales representative productivity
• Topline and Bottomline
Business Intelligence and Analytics, specific
to CRM, was identified as a focus area
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A leading business services provider in the
Payroll and Human resource industry. The
client offers variety of payroll and HR products
and services that help its clients run their
business.
The client has embarked on a transformational
initiative to unify service offerings,
improve customer experience and enhance
service delivery by adopting a new integrated
application platform. Since this business is
getting crowded both at the upper and lower
customer segments, they wanted to use a
lever (predominately service driven, that is
seen as tangible and value added by their
customers) to leapfrog competition.
Providing analytical reports was identified as
one such lever.
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A leading business services provider in the
Payroll and Human resource industry. The
client offers variety of payroll and HR
products and services that help its clients
run their business.
The client was looking at consolidating
their reporting service offering across
various service lines to enhance the user
experience.
Since there was a whole set of applications
that needed to change, the client wanted
to streamline the process of reporting
analysis and defining business requirements,
so as to make this a repeatable
and predictable process.
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